From a recent email:
"Whilst on holiday, we discovered this museum by accident from a sign in the castle grounds. On arrival we were welcomed in a friendly manner and started to look around. Our 16 month old son, however, was not designed for just looking. I was grateful first that one of your guides allowed him to play with the (ship's) bell and generally made a fuss of him and included him in the visit.
I mainly though wanted to commend you for the sense of having a box of playable toys in the toy part of the museum. My son enjoyed the visit enormously and was happy sitting and playing while the adults took turns to look round.
We had a fantastic time on the visit and I hope that this email ensures you know that your efforts and thought were appreciated"